Ms. Voordeckers is the Vice President, Enterprise Excellence for Creative Testing Solutions (CTS) and has served in this capacity since 2017. In this role, Joanne oversees the Operational Excellence, Process Excellence and Innovation, and Technical Training and Education Departments at CTS. She was previously Director, Operational Excellence at CTS in 2016. Prior to joining CTS, Joanne worked at Vitalant starting in 2012. During her time there, she introduced CTS leadership to Operational Excellence and assisted in its initial implementation.
Prior to working for Vitalant, Joanne refined her process improvement skills working in a variety of industries including Automotive, Aerospace, Equipment Rental, and Home Building Supplies. She has nearly 30 years of experience in the continuous improvement arena and is an ASQ-Certified Six Sigma Black Belt.
Joanne graduated Magna Cum Laude with a Bachelor of Science degree in Mechanical Engineering from the University of Maryland, College Park. She has served as Treasurer and Chair of the American Society of Quality Phoenix Section.